Privacy Policy

Update August 2020

Travelcare.com Website Privacy Policy

At TravelCare, "herein "TC", or We", respect the privacy of visitors to our web site. We sometimes gather personally identifiable information from visitors to our website (the “Website”), therefore we have established this privacy policy (“Website Privacy Policy” or “WPP”) as a means to communicate our personal information gathering and dissemination practices.

We will treat your personal information in accordance with the privacy statement in place at the time of collection of such information, or as you otherwise consent. By using this Website, you are agreeing to the terms of the Website Privacy Policy. TC reserves the right to change the Website Privacy Policy.

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Non-identifying Statistical Information

You can visit the Website to read information about our company, products, and services without telling us who you are and without revealing any personally identifiable information. To improve the usefulness of our website, TC measures and analyzes non-identifying, aggregate usage, and volume statistical information from Website visitors in order to administer the Website, and to improve its relevance and performance.

Information gathered may include, but is not limited to, the following: the type and activity of the Website visitor’s browser when the visitor is viewing the Website; the time visitors come to the Website; and the source of visitor traffic to the Website. We reserve the right to publish anonymous, aggregate summary information regarding Website visitors for promotional purposes. Please note that this is not personal information, only general summaries of our visitors’ usage of the Website.

Personally Identifiable Information

If you choose to request information about our products and services we may ask you to provide information used to carry out this request, such as, but not limited to, name, company, title, phone number, email address, and mailing address. This is information is provided by you on a voluntary basis only and is not required by us in order for you to use and enjoy our Website.

In certain cases when you are using our Public website or have received a report from one of our subscribers your personal information including your contact information and destination, date of travel will be shared with travel related service and product providers.  This information will be used to market products and services to you that we deem reasonable and related to your pending trip.   These services are how TC generates revenue to provide free services to the consumer and our subscribing customers.

Information Use and Disclosure

We use the information voluntarily provided by visitors to the Website to contact them to further discuss interest in our company and our services. This information may also be used to improve the services we provide. The information is collected and stored in a manner that is appropriate for the nature of the data that we collect, and the need to fulfill your request. This information is not provided to third parties for their own use unless specifically authorized by you. Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law, or in order to comply with a current judicial proceeding, a court order, or legal process served on the Website.

Certain personal information that we collect on the Website may be transferred among our Subsidiaries or other third parties solely for the purposes of processing your request or arranging delivery of your subscription, product, or service that you have requested. We may store and process personal information in the United States or any other country in which we (or any of our Subsidiaries or agents) maintain facilities.

About Cookies

A ‘cookie’ is a small file containing a string of characters that is sent to your computer when you visit a website. Most major websites such as Google and Amazon.com use cookies to improve the quality of their service and to better understand how people interact with them. The use of cookies on this Website allows visitors to enjoy more seamless visits and enables us to more accurately measure visitor behavior on the Website.

There are several types of cookies: session cookies, persistent cookies, and Flash cookies. Session cookies exist only during an Internet user’s online session. They disappear from the user’s computer when he/she closes the browser software. Persistent cookies remain on the user’s computer after the browser has been closed. Flash cookies are a type of persistent cookie discussed later in this document.

The cookies used on the Website do not identify you personally. They merely recognize your browser, unless you choose to identify yourself voluntarily. You may choose to identify yourself for any one of the following reasons: by asking the browser to remember your username and password, by responding to a promotional offer, or by requesting more information on our products. Otherwise you remain anonymous.

How We Use Cookies

When you come to our Website, our web server uses cookies to improve your interaction with the Website by, for example, remembering your preferences. More specifically, we uses cookies to measure your behavior on this Website and to save personal settings on specific pages. For our corporate customers who login to TC products through the Website, cookies can also be used to save the username and password so that we can process the saved login information and quickly log that user into the product. Cookies also help us make sure you are who you say you are after you’ve logged in. We uses cookies (that only TC can read and use) to identify the fact that you are a TC customer or a prior Website visitor (whatever the case may be). Users who disable their Web browser’s ability to accept cookies will still be able to browse the Website; however, they may lose some of the functionality provided by the use of cookies.

Controlling Our Use of Cookies

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of TC websites and services that depend on cookies. We use cookies to collect non-personal information; for example to learn about the behavior of visitors to our web site and how they respond to our marketing communications. The more we learn, the better we are able to provide relevant and interesting content and services.

We may set cookies through your browser, such as Microsoft Internet Explorer or Firefox, or by using Flash Cookies, also known as Flash Shared Objects or local shared objects. A local shared object is exactly like a browser cookie, except that it can also store data more complex than simple text. Shared objects, by themselves, cannot do anything to or with the data on your computer. More importantly, shared objects cannot access or remember your email address or other personal information unless you willingly provide such information. Responsible websites use this feature to provide a better user experience; however, you can use Adobe Flash Player security settings to control the degree to which local shared objects work.

Security

Our Website has physical, administrative and technical measures in place to maintain the security, confidentiality, and integrity of the data under our control, and to help protect against the loss, misuse, and alteration of such data. While we strive to protect your personal information, no data transmission over the Internet can be guaranteed to be totally secure and therefore we cannot ensure or warrant the security of any information you send to us. You send any information via this Website at your own risk.

Third party sites

The Website contains links to other websites. TC is not responsible for the privacy practices or the content of these other websites. Customers and/or visitors should check the privacy policy statements of these other websites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.

Opt-out and update policies

TC offers its Website visitors a means for controlling the use of session information. If, at any time after registering for information or ordering TC’s services (“Services”), you change your mind about receiving information from us or about the use of information volunteered by you, please send us a request specifying your new choice.

We provide all visitors to the Website options for reviewing, changing, and modifying personally identifiable information previously provided. To update your organization’s profile, user profiles, billing information, etc. contact us at: contact@travelcare.com. Users can expect to receive a response to any such update request within seven (7) days of TC’s receipt of the same.

We and our Subsidiaries will provide you with a copy of any personal information that you have provided in connection with your visit to this Website should you request it, but will require evidence of your identity.  TC and our Subsidiaries may require a nominal administration fee to cover our costs in providing such information. If you wish to access the personal information we have about you, or to correct factual errors in our records, please contact us as set forth in the “Contact Us” section below. To protect your privacy, we will take reasonable steps to help verify your identity before granting access or making corrections.

Change to this policy

If we decide to make a material change to the Website Privacy Policy, we will post a notice at least 30 days prior to making any material changes. Your continued use of this Website, including use after the posting of any changes to these terms, will be deemed acceptance by you of the Website Privacy Policy.

Contact Us

If you have questions, concerns, or suggestions regarding our Privacy Policy, please contact us.